Unknown Leaking Issue
BK1082
10/6/2021
The washer looks fairly nice and stylish with the tinted glass lid. But I have been having unknown intermittent leaking issue from the bottom side for the last three months or so.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Unknown Leaking Issue
BK1082
10/6/2021
The washer looks fairly nice and stylish with the tinted glass lid. But I have been having unknown intermittent leaking issue from the bottom side for the last three months or so.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Scrud Buildup - Self Clean 3-4 Months
Corey
8/11/2021
this is the worst washer i have ever had. we repeatedly do the self clean option on the washer and then to top it off i need to fully dismantle the washer tub etc and do a full cleaning on it and under the rotator. there's this brown/slub or mold/mildew buildup on everything. then it finds its way onto our clothes. it disgusting. they call it scrud i think. we do not use fabric softener, and only the bare amount of washing detergent. we have never seen this before in our washing machines. samsung has been no help. we have seen some benefits to do self clean with javex bleach put into the detergent dispenser. we use the expensive cleaners in a self cleaning cycle monthly and have uped it recently to ever two weeks. do not buy this machine!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Scrud Buildup - Self Clean 3-4 Months
Corey
8/11/2021
this is the worst washer i have ever had. we repeatedly do the self clean option on the washer and then to top it off i need to fully dismantle the washer tub etc and do a full cleaning on it and under the rotator. there's this brown/slub or mold/mildew buildup on everything. then it finds its way onto our clothes. it disgusting. they call it scrud i think. we do not use fabric softener, and only the bare amount of washing detergent. we have never seen this before in our washing machines. samsung has been no help. we have seen some benefits to do self clean with javex bleach put into the detergent dispenser. we use the expensive cleaners in a self cleaning cycle monthly and have uped it recently to ever two weeks. do not buy this machine!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
3 years
Bree
8/5/2021
after three years with this washer it stopped wirking. after a full cycle my clothes were still wet and it was displaying a ur code or a ub code. finally got someone to take a look and they said that these washers are trash. i woukd have to pay $500 to fix the control panel and the hose was going out. before this washer i had my lg one for 13 years before it finally died. please do not waste your money on this washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Junk!!!
Max T
7/29/2021
a $650 washer that lasted just under 3 years. 2 adults, no kids, not a bunch of loads put through it. control board stopped working completely and needed a $500 repair. absolute garbage.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Motherboard fired after 3 years!
Julie
7/29/2021
do not buy. worked fine until it didn't. motherboard fried one day in between loads after 3 years of normal use in a 2 person household. repairman said it would cost $450 to fix. so we decided just to buy a more reliable washer. 1 year warranty is a joke. spent $900 on this washer to have it break after 3 years. too many electronics and gadgets in this machine, make it easy to break and warranty is useless. will not buy another samsung machine. incredibly disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Junk!!!
Max T
7/29/2021
a $650 washer that lasted just under 3 years. 2 adults, no kids, not a bunch of loads put through it. control board stopped working completely and needed a $500 repair. absolute garbage.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Motherboard fired after 3 years!
Julie
7/29/2021
do not buy. worked fine until it didn't. motherboard fried one day in between loads after 3 years of normal use in a 2 person household. repairman said it would cost $450 to fix. so we decided just to buy a more reliable washer. 1 year warranty is a joke. spent $900 on this washer to have it break after 3 years. too many electronics and gadgets in this machine, make it easy to break and warranty is useless. will not buy another samsung machine. incredibly disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth buying
Jupitersorrow
3/23/2021
we have the washer and dryer for the samsung vrt plus. the washer is by far the worst product we have ever deslth with. constant error codes especislly the ur code which we get at least every other time we do laundry. if it gets stuck in that code it can run up your water bill or drain your well before you know it. ive gotten that code 4 times in one load of laundry, and despite going and removing items and rearranging them ive still gotten the code again. it is beyond frustrating and has forced us to look into a new washer not from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth buying
Jupitersorrow
3/23/2021
we have the washer and dryer for the samsung vrt plus. the washer is by far the worst product we have ever deslth with. constant error codes especislly the ur code which we get at least every other time we do laundry. if it gets stuck in that code it can run up your water bill or drain your well before you know it. ive gotten that code 4 times in one load of laundry, and despite going and removing items and rearranging them ive still gotten the code again. it is beyond frustrating and has forced us to look into a new washer not from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst buy ever!$
Amelia C
1/25/2021
i bought this matching washer and dryer 2 weeks ago, ad the dryer won't even get hot. i paid 1700 dollars at home depot just to go spend 50.00 at a laundry mat. i called home depot and they directed me to samsung. i did that, and they said it would be 48-72 hours to get in touch with me for a service call. what a joke. its been 4 days now. this is my first brand new washer and dryer i have ever purchased, and its a nightmare.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst buy ever!$
Amelia C
1/25/2021
i bought this matching washer and dryer 2 weeks ago, ad the dryer won't even get hot. i paid 1700 dollars at home depot just to go spend 50.00 at a laundry mat. i called home depot and they directed me to samsung. i did that, and they said it would be 48-72 hours to get in touch with me for a service call. what a joke. its been 4 days now. this is my first brand new washer and dryer i have ever purchased, and its a nightmare.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Error Code 8C - Won't Spin
CLS1220
12/2/2020
we've had this washer for a year and a half (so its out of warranty.) now, when switching to the rinse/spin cycle, it suddenly starts beeping and showing an 8c error code. i try unplugging, resetting, etc, and sometimes it will finish the rinse, but never the spin. so there i am, wringing all our clothes out by hand and spending hours trying to dry sopping wet baby clothes. i've googled and tried the "chat with us" function on this site and no response. this appears to be a common problem and in order for me to repair, i'll need to shell out money for a repairman - very disappointing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Error Code 8C - Won't Spin
CLS1220
12/2/2020
we've had this washer for a year and a half (so its out of warranty.) now, when switching to the rinse/spin cycle, it suddenly starts beeping and showing an 8c error code. i try unplugging, resetting, etc, and sometimes it will finish the rinse, but never the spin. so there i am, wringing all our clothes out by hand and spending hours trying to dry sopping wet baby clothes. i've googled and tried the "chat with us" function on this site and no response. this appears to be a common problem and in order for me to repair, i'll need to shell out money for a repairman - very disappointing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Product
Ronnie
11/17/2020
do not buy this are any product from samsung my washer is just over a year old and shuts off on its own they want to send someone to come look at for 100$ then the part is $300 for a 800$ washer this is rediculas samsung got me this time but it will be the last
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Product
Ronnie
11/17/2020
do not buy this are any product from samsung my washer is just over a year old and shuts off on its own they want to send someone to come look at for 100$ then the part is $300 for a 800$ washer this is rediculas samsung got me this time but it will be the last
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Less than 2 years old and already broke
Uppili Sridharan
10/27/2020
i bought this washer brand new and it is less than 2 years old and already the clutch on drum is broken. the tech who came to inspect the washer said it will cost almost as much to fix the washer as buying a new one and not worth it. very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Less than 2 years old and already broke
Uppili Sridharan
10/27/2020
i bought this washer brand new and it is less than 2 years old and already the clutch on drum is broken. the tech who came to inspect the washer said it will cost almost as much to fix the washer as buying a new one and not worth it. very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad washer even a good looking appearance
Phil
8/15/2020
the washer makes me so much frustrated. during 3 years since purchase, it performs weakly and arises many issues while washing. it usually gets error unbalance rinsing "ur" and error "dc", which makes the washer repeats the current process and waste more water. rinse weakly- not effect water on top much. normal washing mode fills insufficient water to soak all clothes in the tub...i trusted the brand to buy but now have a changing mind about it, about the product: not recommended product or a brand to be considered to buy a washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad washer even a good looking appearance
Phil
8/15/2020
the washer makes me so much frustrated. during 3 years since purchase, it performs weakly and arises many issues while washing. it usually gets error unbalance rinsing "ur" and error "dc", which makes the washer repeats the current process and waste more water. rinse weakly- not effect water on top much. normal washing mode fills insufficient water to soak all clothes in the tub...i trusted the brand to buy but now have a changing mind about it, about the product: not recommended product or a brand to be considered to buy a washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad washer even a good looking appearance
Phil
8/15/2020
the washer makes me so much frustrated. during 3 years since purchase, it performs weakly and arises many issues while washing. it usually gets error unbalance rinsing "ur" and error "dc", which makes the washer repeats the current process and waste more water. rinse weakly- not effect water on top much. normal washing mode fills insufficient water to soak all clothes in the tub...i trusted the brand to buy but now have a changing mind about it, about the product: not recommended product or a brand to be considered to buy a washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad washer even a good looking appearance
Phil
8/15/2020
the washer makes me so much frustrated. during 3 years since purchase, it performs weakly and arises many issues while washing. it usually gets error unbalance rinsing "ur" and error "dc", which makes the washer repeats the current process and waste more water. rinse weakly- not effect water on top much. normal washing mode fills insufficient water to soak all clothes in the tub...i trusted the brand to buy but now have a changing mind about it, about the product: not recommended product or a brand to be considered to buy a washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
top loading
JEFF KRIEGER
8/2/2020
always seems to be out of balance and is very noisy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
top loading
JEFF KRIEGER
8/2/2020
always seems to be out of balance and is very noisy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke immediately after 1 yr warranty
ANDREW
7/4/2020
do not buy. broke and cannot do our laundry. display is broken and buttons unresponsive after 1 year of normal use. the computer inside is expensive to repair. samsung customer support did not help resolve the issue. we need full refund please.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke immediately after 1 yr warranty
ANDREW
7/4/2020
do not buy. broke and cannot do our laundry. display is broken and buttons unresponsive after 1 year of normal use. the computer inside is expensive to repair. samsung customer support did not help resolve the issue. we need full refund please.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke immediately after 1 yr warranty
ANDREW
7/4/2020
do not buy. broke and cannot do our laundry. display is broken and buttons unresponsive after 1 year of normal use. the computer inside is expensive to repair. samsung customer support did not help resolve the issue. we need full refund please.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Large Capacity!
Bear
6/18/2020
i have had no issues with mold or smell. i perform the self clean cycle when the washer tells me to (awesome feature). the basket is deep and shorter people might need a step stool to reach the bottom. i'm 5'7" and i can reach the bottom. the touch panel was giving me issues, like not selecting the button i pushed until i did it for the umpteenth time.it did break down two weeks ago at the ripe old age of 2 years and 4 months. it was the board. thank god i had extended warranty or i would have been irate and been writing a more colorful review. just notice that the cap in the center of the barrel is broken and i need to replace now. it's painted chrome but is plastic.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Unbalanced Error
Dave
5/30/2020
had unit for 1 year and it suddenly started having unbalanced load error constantly small, med, large loads all come back as unbalanced. i expected this washer to last at least 5 years. i was wrong.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DON'T BUY!
bob jones
5/16/2020
this machine is great if you only need a washer for a couple years.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung Please Read and FIX This Issue
JByrd13
2/19/2020
washer gets out of balance on spin. the balance ring is filled with fluid from the factory and this is causing the issue. samsung, please take for action.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Death wobble and constant restarting
Lance N
2/16/2020
this unit is almost new. the suspension rods are worn out. 50 plus each (there are 4) 18 days out of warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Temperamental...needs a lot of sweet talking
Bob C
2/1/2020
this washer works, but overall, it's pretty much been a pain. we constantly get random errors which i research and attempt to resolve. i would not recommend buying it.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Clutch shattered in 10 months
Debbie
1/23/2020
our son and daughter spent a lot of money to purchase this washer for my husband and me. it's 10 month old, and the clutch shattered, and the clutch and motor now need to be replaced. so sad.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Constantly gets stuck
Robert
1/22/2020
i would recommend this machine to someone i hated so they could spend hours trying to move wet clothes around in order to finish a cycle of laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Constantly gets stuck
Robert
1/22/2020
i would recommend this machine to someone i hated so they could spend hours trying to move wet clothes around in order to finish a cycle of laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Constantly gets stuck
Robert
1/22/2020
i would recommend this machine to someone i hated so they could spend hours trying to move wet clothes around in order to finish a cycle of laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Never buy again
MRSMJ
1/13/2020
doesn't clean the clothes well; it either requires a presoak or extra rinse or both. i like my clothes to be totally covered by water and this does not happen with this washer!
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible Washer
Jason
1/12/2020
with the samsung name, i expected better. this wasn't a cheap investment and samsung let me down hard. out of warranty and making terrible loud noises every time it pumps water out.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Big Disappointment
Bozena
12/9/2019
purchased an entire house full of samsung appliances, it's turning out to be a huge mistake. won't wash dark colors well, leaves white spots all over.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
First Samsung appliance that I dislike!
Jennifer
12/5/2019
supposed to be he but fills up with a lot of water, leaks water from underneath.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Big machine, terrible product.
RickEff
11/28/2019
purchased this machine about 2 years ago. discovered awkward smell, shortly after chunks of mold and mildew displayed. cleaned agitator spotless, now sand wont go away. shop elsewhere.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Broke Conveniently After Warranty by 40 days.
MrsNiels
11/25/2019
it broke after just one year. i am reaching out for service.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Lasted only 1 year
Karla
11/21/2019
it just quit working after only 1 year, it just stopped out of no where, bought the samsung because it's my favorite brand but i'm very dissapointed
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy
hshcah
11/3/2019
error code 8c just after warranty expired, bought part had repaired. $200. worked about 3 weeks, same issue. told need new mother board. miserable machine and no support. many similar complaints.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
NotsoSmart
Ddddd
10/29/2019
this is hands down the absolute worst washer i have ever owned. do not buy or matching dryer. both are garbage. wish i had never purchased. stupidest smart washer ever!!! dryer is garbage too.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Question
Lexi
10/21/2019
this washer works well. just one question, how come it smells like mildew after a wash? is there something i should be doing? or should i have someone come look at it?
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Brown Chunks
Jim G
8/24/2019
we have had this washer 1 year. it deposits brown slim chunks on the clothes every load. have ran the self clean numerous times and with bleach added. my wife has had it with this washer.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Rust Bucket
Stained with Rust
8/23/2019
after 12 months of owning this machine we noticed rust and contacted samsung. we were told there is nothing they can do. spent 8 hours on the phone and the best they can do is fix it for $380.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
